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对话 5

作者: NYTALK管理者 点击:678 难度:初级
A: May I help you?
   我能为你效劳吗?
B: Yes, I would like to return these slacks.
   是的,我想退回这些长裤。
 
A: Alright. Do you have your receipt?
   好的,你有收据吗?
B: Yes. Here it is. I bought them last week.
   有的,在这儿。上星期才买的。
 
A: And why are you returning them?
   为什么要退呢?
B: I bought them to go with a blouse of mine. But they don't really match.
   我本想买来配一件衬衫的,但是它们配起来不好看。
 
A: I see. Oh, wait. Ma'am, I'm sorry. These slacks were on sale.
   我明白了。等一等,太太,对不起,这是拍卖品。
B: Yes, they were thirty percent off.
   没错,它们是七折品。
 
A: I'm sorry, but we don't allow returns on sale items.
   对不起,拍卖品不能退货的。
B: I know many stores have that policy. But I have returned sale items here before.
   我知道很多店都是这样,但是我曾经在你们的店退过拍卖品
 
A: I'm sorry, but we usually don't do it. It is our policy.
   对不起,我们通常不接受的,这是规定。
B: I just bought these slacks a week ago. And I am a regular customer here.Can you make an exception 
   this time?
   我上个星期才买的,而且我是你们的常客。这次可以例外吗?
 
A: Well. Let me talk to the manager for a moment.Ma'am, the manager says I can do it
   this time.
   那么,让我和经理说说看。太太,经理说这次可以。
B: Good. I'm a regular customer here. I am glad you can make an exception for me.
   太好了,我是你们的常客,我很高兴你们可以为我破例。
 
A: Please show me your receipt again.
   太好了,我是你们的常客,我很高兴你们可以为我破例。
B: Here it is.
   这里。
 
A: I will have to give you store credit, Ma'am.If you find something else you like in the store,
   you can use the credit.
   我会给你一些点数,太太。你可以用这些点数来挑你喜欢的东西。
B: Store credit is okay with me.
   I'm sure I will find something I like. I shop here a lot.
   给我点数也可以。我会找到我喜欢的东西,我常常来这里购物。
 
A: We appreciate your business, Ma'am.
   谢谢惠顾,太太。